• Final sale: All sales are final due to the unique nature of consignment goods.
• Check listings: Please review photos, measurements, and item details before buying.
• Exceptions (7 days): If an item is significantly not as described (e.g., wrong brand) or there’s an authenticity concern, contact us within 7 days with proof/photos.
• Resolution: If approved, we may offer store credit or a refund (our choice depending on the situation).
• Non-returnable: Items with wear consistent with the listing, fit/size issues, or buyer’s remorse.

• Timing: Orders ship in 1–2 business days. Delivery varies by location.
• Cost: Shipping is calculated at checkout (based on order total / weight / destination).
• Tracking: Tracking is provided once the label is created.
• Carrier delays: Delays can happen; we’re not responsible for delays outside our control.
• Issues: Report lost packages within 10 days of the estimated delivery date; report damage within 5 days with photos.
• Risk: Ownership/risk transfers to you once the package is accepted by the carrier.

• Eligibility: 18+ or with guardian consent.
• Products: Pre-owned and authentic to the best of our ability; sold “as-is” unless stated otherwise.
• Pricing: Prices shown in USD; taxes/shipping calculated at checkout.
• Payments: Available payment methods shown at checkout (e.g., card, Shop Pay, Apple/Google Pay).
• Order changes: We may cancel/refund orders for inventory errors, suspected fraud, or listing mistakes.
• Store credit: If offered, store credit is redeemable in-store unless otherwise stated.
• Personal use only: No scraping, copying, or republishing content/photos.
• Liability: To the maximum extent allowed by law, liability is limited to the amount paid for the order.
• Governing law: Arizona; disputes handled in Maricopa County courts.
• Updates: We may update these terms; continued use means you accept the latest version.

Chill Boutique Consignment operates this store to provide you with a curated shopping experience. Our online store is powered by Shopify, which helps us provide checkout, payments, and site functionality.

• Information you provide: Name, email, address, and order details (for checkout, shipping, and support).
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• Sharing: We share information with Shopify and service providers only as needed to run the store (payments, shipping, support, analytics).
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• Email: info@chillboutiqueconsignment.com
• Phone: (480) 687-2537
• Address: 16425 E Palisades Blvd, Ste 104, Fountain Hills, AZ 85268